SoulDream Privacy Policy
Effective date: [launch date]
Your dreams are private, and we treat them that way. This policy explains what we collect, how we use it, and the rights you have.
Because a dream's content can reveal information about your emotional or mental state, we treat your dream text and emotion data as sensitive personal data and process it only with your explicit consent.
1. Information We Collect
- Dream content: the dream text and dates you record, and the AI-generated interpretations, emotions, and theme tags
- Guest account identifier: a pseudonymous account identifier randomly generated by Firebase (it contains no name or email, but does distinguish one account from another); if you choose to link an email, Google, or Apple account, we collect your email address solely for account identification and sign-in
- Profile (optional): the nickname and avatar you choose to set, and the gender you may optionally provide (male / female / prefer not to say), stored on your device
- Usage information: your Feather balance and usage records (for fair-use management)
- Technical data: standard technical logs (such as IP address and request time) generated when your device contacts our servers, kept by our infrastructure provider for up to 180 days. If we add crash reporting or usage analytics in the future, we will update this policy first
- Your communications with us: when you contact us by email, we process the email address and content you provide, solely to respond to and handle your request; correspondence is kept for up to 12 months after your request is resolved
Beyond what is expressly listed above, we do not collect: your real name, phone number, contacts, or precise location.
2. How We Use It
- To generate your dream interpretations and analysis
- To keep the service running and prevent abuse
- To improve the product experience
We do not sell your personal information.
We do not use your dream content for ad serving or targeted advertising. Anonymous, aggregated statistics that identify no individual (for example, "30% of users dreamed of flying this month") are outside this restriction and may be used for product communication and research.
3. Where Your Dream Data Lives
Your dreams are stored primarily on your own device. When you use AI interpretation, the dream text is sent over an encrypted connection to our servers for processing; the finished interpretation may be cached briefly on our servers (up to 30 minutes) so it can be recovered if your connection drops, and is then deleted automatically. If you enable cloud sync/backup (where available), your dreams are stored encrypted in our cloud database so they can be restored across devices. Account and usage records, and (if enabled) cloud-synced dreams, are kept until you delete your data.
4. Third-Party Processing and Cross-Border Transfers
We send only the de-identified dream text and the gender you may optionally provide (used solely so the "you" in your dream paintings matches you) — never your name, email, or account identity. Interpretations are generated by third-party AI providers DeepSeek and MiniMax. The providers may retain request records to provide the service and for security review, abuse prevention, and legal compliance; specific retention periods and handling are governed by the privacy terms applicable to their API services. Under each provider's current terms, submitted content may be used to train or improve their models: DeepSeek's privacy policy (which governs its API) permits using content to "train and improve our technology, such as our machine learning models" and offers a training opt-out on request; MiniMax's API terms permit using input content to "develop and improve" its services, with no opt-out offered. We therefore cannot guarantee that this de-identified text will not be used to improve their models. DeepSeek stores data in China; MiniMax (operated internationally by Nanonoble Pte. Ltd., Singapore) stores data in the United States. Because these providers are located outside your country, the laws protecting your data there may differ from those where you live. We also use Google Firebase (authentication, cloud functions, database). Before your first AI interpretation, we ask for your explicit consent separately in the app; you can also choose record-only mode and keep AI processing off entirely.
5. Share-Image Generation
If you use the share-image feature, we send only that dream's emotions, theme tags, and a de-identified scene summary (never the dream text itself, and never your identity) to an image-generation provider for processing.
6. Your Rights
- Export: export all of your dreams at any time from the "Me" tab
- Delete: delete all of your data in one step from the "Me" tab; related cloud records are removed as well (interpretation records still within their 30-minute cache window are deleted automatically at expiry) — this is irreversible
- You may also contact us by email to exercise these rights
- Depending on where you live, you may have additional rights (such as access, correction, objection, and lodging a complaint with your local data-protection authority) — contact us by email to exercise them
7. Data Security
All data is encrypted in transit (HTTPS); AI provider access keys are kept server-side only.
Data breach notification: if a personal-data breach occurs that is likely to cause you significant harm, we will notify the relevant authority as soon as practicable (and within 72 hours where required by applicable law), and notify affected users without undue delay.
8. Children's Privacy
SoulDream is not directed at anyone under 16. If we learn that we have collected such information in error, we will delete it promptly.
9. Changes to This Policy
If this policy changes materially, we will notify you in the app.
10. Website & Waitlist
Our website (souldream.app) uses no cookies, analytics, or tracking. If you join the launch waitlist, we use the email you provide only to notify you about the launch; you can ask us to remove it at any time.
11. Contact Us
SoulDream is operated by [legal entity / sole proprietor name], Malaysia.
📧 support@souldream.app
This policy is executed in English. Versions in other languages are provided for convenience only; in the event of any inconsistency, the English version prevails.
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